Frequently Asked Questions
90lili FAQ — Answers to All Your Questions
From opening an account to withdrawing money via bKash — all your questions about 90lili answered in detail, in one place.
90lili is a trusted online betting and casino platform for players in Bangladesh. In this FAQ page we have provided detailed answers to the most frequently asked questions across five topics: account and registration, deposits and withdrawals, games and gameplay, bonuses and promotions, and safety and responsible gaming. If you cannot find your question, contact us directly through the support section below.
Account-Related Questions
To register at 90lili you need an active mobile number, a username, and a strong password. You also need to provide your full name and date of birth for identity verification. Please note that only people aged 21 or older may open an account.
No. Each person is allowed only one account at 90lili. If you try to open multiple accounts using the same device, phone number, or payment method, all accounts may be suspended and bonuses forfeited. If you run into any issues, please contact support.
Go to the 90lili Login page and click the "Forgot Password" option. A verification code will be sent to your registered mobile number. Use the code to set a new password. If you have trouble with this process, contact our 24/7 live chat support.
90lili may ask you to verify your identity at the time of your first withdrawal or if any suspicious activity is detected. In that case you may be asked to upload a copy of your National ID (NID) or passport. The sooner you provide the information, the sooner your account will be active.
Yes. The 90lili website is fully mobile-friendly. You can log in from any Android or iOS browser to manage your account, make deposits and withdrawals, and play games. The full experience is available directly from the browser without downloading a separate app.
Payment-Related Questions
Deposits from bKash to 90lili are usually credited to your account within a few minutes. During peak banking hours it may take up to 15 minutes. If there is a problem, contact live chat with your deposit reference number.
The minimum deposit at 90lili is ৳100 — for any payment method. The minimum withdrawal amount is ৳1,000. Before requesting a withdrawal, make sure your account balance is equal to or greater than this limit.
Yes. At 90lili you can deposit and withdraw using five methods: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit is ৳100 for each method. Choose whichever option is most convenient for you.
Withdrawals at 90lili are usually processed within 15 minutes to 2 hours. Mobile banking methods (bKash, Nagad, Rocket, Upay) are generally the fastest. Bank transfers may take a little longer.
90lili does not charge any transaction fees itself. However, your mobile banking operator or bank may apply a small fee according to their own policies — that depends on your service provider. There are no hidden charges from 90lili.
A withdrawal request can be cancelled before processing begins. Once processing has started it cannot be cancelled. To cancel a request, contact live chat as quickly as possible and provide your transaction details.
Game-Related Questions
To bet on a BPL or any other cricket match at 90lili, go to the Cricket section first. Select your preferred match from the list of ongoing or upcoming matches, choose your market (match winner, toss, runs, etc.), and enter your stake amount. Before confirming, double-check the odds and stake.
RTP (Return to Player) is the percentage of total bets that a slot game pays back to players over the long term. For example, a 95% RTP means an average of ৳95 is returned for every ৳100 wagered. This is a theoretical average — results in any single session will vary. Only fair-play certified games are available at 90lili.
Jurassic Kingdom is a popular slot game by PG Soft. It is available on the Jurassic Kingdom page at 90lili. PG Soft games are known for high-quality graphics and a smooth mobile experience.
Yes. The live casino games at 90lili run smoothly on mobile browsers. For the best experience, use a stable internet connection (Wi-Fi or 4G). If your connection drops mid-game, log in again — your bets are saved safely.
In Hi-Lo, each round you must predict whether the next card will be Higher or Lower than the current card. A correct guess increases your multiplier. The more rounds you get right, the more you win — but you can cash out at any time.
Bonus-Related Questions
When you open a new account at 90lili and make your first deposit, you receive a 100% first-deposit bonus of up to ৳10,000. Example: deposit ৳1,000 and you get an extra ৳1,000 bonus, bringing your total balance to ৳2,000. No separate code is needed — the bonus is added automatically on your first deposit.
The wagering requirement for the welcome bonus is 10 times (10x). This means if you receive a ৳1,000 bonus, you need to place ৳10,000 in bets before you can withdraw. This is one of the lower wagering requirements at 90lili, which is convenient for players in the Bangladesh market.
90lili's VIP program has four tiers: Bronze (up to 0.4% cashback weekly), Silver (0.8%), Gold (1.1%) and Platinum (1.5%). By playing regularly and building trust, you can move up to higher tiers. At each tier, cashback is credited directly to your account.
The welcome bonus goes up to a maximum of ৳10,000. So if you deposit ৳22,000, you will receive a bonus of ৳10,000, making your total balance ৳32,000. The bonus cap does not exceed ৳10,000, so larger deposits will not add any more bonus beyond this amount.
Yes. 90lili regularly offers weekly cashback for regular players, special tournament offers, and exclusive promotions during festive seasons (Eid, Pohela Boishakh, IPL/BPL season). For the latest offers, check the 90lili Casino page regularly or ask via live chat.
Security FAQs
Yes. At 90lili, all transactions and personal information are protected with SSL encryption. Your password is stored in encrypted form and is not shared with any third party. The platform undergoes regular security audits.
No. 90lili is for users aged 21 and above only. Opening or using an account by minors is strictly prohibited. If age cannot be verified during the verification process, the account will be closed immediately.
Gambling addiction is a serious problem. If you feel that your playing is getting out of control, do not delay — contact 90lili's live chat and request self-exclusion or a deposit limit. For more details, visit our Responsible Gaming page.
When self-exclusion is activated, you will be unable to log in to your account or place bets for a set period. To activate it, contact live chat or email [email protected]. It cannot be reversed before the exclusion period ends.
90lili's support team is ready to help in Bengali 24 hours a day, 7 days a week. Contact us directly via live chat or send an email to [email protected]. You will receive a prompt response for any technical issues, transaction queries, or account-related matters.
Still have questions? Contact support
Our Bengali support team is with you 24/7 — get instant help via live chat or email.